FAQs

Orders & Shipping

💬 Where’s my order?
Once your order ships, we’ll send you a tracking number via email!

💬 Can I change or cancel my order?
We process orders fast, so changes/cancellations aren’t always possible. Email us ASAP, and we’ll try to help.

Sizing & Products

💬 How do I know my size?
Check our size guide [here] to get the perfect fit!

💬 What are your products made of?
We use high-quality, comfy materials to make sure your fits are 🔥 and long-lasting.

Returns & Exchanges

💬 What if my item is damaged or incorrect?
We’ll make it right! Email us with a pic of the issue, and we’ll send a replacement.

💬 Can I return a personalized item?
Since custom items are made just for you, they’re final sale—unless there’s a defect.

💡 Still got questions? Hit us up at help@skools.co or slide into our DMs.